Skilled Migrant Backlog Explained
Posted by Iain on July 3, 2020, 12:29 p.m. in Immigration New Zealand
What is really going on with the skilled migrant category and the ever growing backlog of cases?
Never has a queue been the subject of so much speculation and intrigue. Calls are growing louder for the government to front. To tell the truth. Hardly a day goes by without one media (mainstream or social) or another speculating on the cause of the skilled/business stream processing delays and backlogs.
I place little stock in the opinions of those on Facebook, migrant chat groups, online forums, ‘ethnic’ radio stations and even less so the MSM to actually get the answers people are looking for.
I’ve been trying for weeks to try and get a straight answer on what is really happening. I think I’ve worked it out and it is, for the most part nothing to do with ‘rising demand’.
On the one hand we have the ‘Ghost’ Minister of Immigration, using the coronavirus and the lockdown as the reason for processing delays despite the backlog and processing times being the same for the 12 months pre - lockdown as we are being told they will be post. He is either lying or just doesn’t know what is going on.
I have been engaging with a senior official on this question, who I am not going to name, nor reveal the designation of, but this person should know exactly what is going on on the ground and more importantly, is what in the media world would be called a highly reliable source.
This week I was advised that there are 14,000 skilled and business stream applications sitting in the unallocated queue, awaiting subsequent processing. This includes skilled migrant category applications (points) and those applying under the Residence from work (talent) sub streams. It covers a handful (low hundreds) of business and entrepreneur resident visa cases.
Each resident visa application historically represented 2.1 people so it means, in rough figures, there’s about 30,000 people sitting in the queue waiting for their residence to be allocated and processed, that this Government invited and encouraged to file their application.
I was advised, that when the previous residence programme ended in December 2019, INZ put it to the Minister of Immigration that unless they were advised otherwise, they’d assume the targets/quotas would be rolled over for the next 18 months. The Minister apparently responded with ‘Noted’.
That means INZ has given itself a target of 30,000 skilled and business resident visas for the period January 2020 to June 2021 to approve and issue. That’s roughly 14,000 applications over the period - the same number as the people currently sitting in the queue.
The current two year backlog only started to grow when INZ stopped allocating cases in December 2018. Prior to that it sat around 6-8 months.
Of the 14,000 cases on hand this month, only 600 are currently identified as ‘priority’, defined as those that have the principle applicant earning $51 per hour or who work in an occupation in NZ requiring statutory registration. Even these are now taking months to be allocated.
Virtually no ‘non-priority’ cases have been allocated for processing since December 2018 despite MSM reports. Occasionally some are but we have been advised by the Residence Visa Operations Manager that such exceptions are ‘rare’ and the numbers ‘small’. One assumes statistically insignificant in the scheme of things.
As recently as this week the Minister of Immigration publicly stated that the ‘non-priority’ queue is also moving. He is, once again, either uninformed or embellishing the facts.
The bit I cannot work out and even my source cannot (or will not) clearly explain is why, when the numbers of priority applications sitting in the queue is only 600 (representing around 1,400 people) we are constantly told (officially and very publicly) that no ‘non-priority’ cases are being allocated, processed or approved by INZ.
At the same time my source tells me they are ‘on track’ to issue and approve ‘up to 30,000 resident visas’ by June 2021, but the truth is that they have only been processing the priority cases since December 2018.
The math doesn’t add up.
That’s only 40 odd cases a month being allocated. If that’s all they allocate and they approved every single one they won’t hit 30,000 resident visa approvals, they’ll hit 1400 over 18 months. That’s hardly being ‘on target’.
Even more curiously, these priority cases are spread across something like 50 case officers. They should be able to get through 600 cases in a month! And will have to to get anywhere near the target they claim to be on target to deliver.
I suspect a significant part of the answer is it is not that demand is exceeding the supply of places, as the Government and INZ has been telling us for the thick end of two years, it is, incredibly, that the department lacks the intellectual capability to process most of the cases on hand. They don’t have the knowledge and experience.
I believe that is the real reason for the increasing backlogs. A significant percentage of the case officers are not ‘fit for purpose’. I have all but been told that by my source.
We were intrigued and alarmed to learn a few months ago that within the so-called priority queue there was also an unofficial sub-priority queue covering teachers and ‘health workers’. We couldn’t understand why there needed to be a priority queue within a priority queue. After all, all those people were on long term work visas and were not in any meaningful way in need of urgent processing. Certainly no more urgent, than say, applicants sitting on fixed term 12 month contracts (fine for a resident visa and points) and whose resident visas are not going to be allocated, processed and approved before they lose their jobs and with it, residence.
When pressed on what the justification was for a queue within a queue, my source has suggested these are, in large part, being used for training purposes because, I imagine on any visa scale of complexity a Teacher, working in NZ, is a less complex type of application for someone fresh faced, inexperienced or out of their intellectual depth to process. That's an incredible suggestion.
I think, although the source will not absolutely confirm (because this reflects pretty poorly on management as well), the real reason this backlog is growing is primarily because the managers do not believe the skills exist across the processing teams to accurately and efficiently process the cases. So the ‘easier’ ones are taking precedence. Not because they are more ‘valuable to NZ’ as INZ has told us more than once, but because they are usually less complex.
It seems then your chances of residence is now based primarily how complicated your case might look to INZ.
Adding to all of this is the fact that the previous Government cut the numbers of visas they were prepared to issue (paradoxically as the economy boomed and skills shortages worsened) and the current Government cut them even further for political reasons (to the current unofficial 30,000 people every 18 months).
The pass mark to be selected from the skilled migrant pool did not increase when both governments cut numbers as it needed to in order to not invite more people to apply for residence than there were places available. That of course, in a booming economy would have created a whole different set of issues but that is for another day (and Government policy review on the folly of a points based system in a labour market driven policy). The point is, two years ago the pass mark should have increased, or the processing backlog would inevitably grow as there is a maximum number of resident visas that can be approved.
‘Demand’ is being used now as an excuse by officials and Ministers but it is a red herring. It’s a smokescreen that no one has been able to see through. Until now.
Even with the lower target put in place by the current government the ‘backlog’ was only 6-8 months to allocate cases, so the numbers flowing into the system has not increased to the point where cases should be taking four times longer even to be allocated.
The department’s own numbers prove that is a lie.
There is now 3000 EOIs sitting in the pool. My source has confirmed that number and acknowledged that the processing ‘can’ is simply being kicked down the road. INZ doesn’t want these EOIs selected because they don’t want more cases flowing into the system because with every one that is, it makes INZ look even more hapless. And exposes the Minister and Government to more accusations they are missing in action. They aren’t chasing (another) crisis.
With INZ back at work after having to sit at home twiddling their thumbs while the rest of us were left working during lockdown, pool draws have not resumed. We were told they were stopped during lockdown because INZ wasn’t able to work.
Why hasn’t the selection resumed given INZ has been back at work for a month?
My guess is, with the shine coming off this government over border and quarantine botch ups and 8 weeks out from the election, when their (commanding) lead in the polls is falling, they will not authorise the resumption of pool draws till the election is out of the way. They are desperate to make immigration a non-issue during the election. And INZ management is not about to make themselves look any more useless than they look now by backlogs getting even worse.
INZ is never going to admit that the truth behind the backlog is a failure to have enough immigration officers with the experience, knowledge and intellectual capability to do their job. Managers clearly lack the confidence to give more than a case or two a week to these officers because they apparently believe they will make poor decisions and need a whole lot of babysitting and training.
The tens of thousands of migrants (being real people, not economic ‘widgets’) sitting in that queue, living day to day, hoping they won’t lose their job, who gave up everything to be part of this Government’s (unofficially official) programme, who were selected and invited to apply for residence by demonstrating a prima facie claim they met the criteria for approval, who have been charged $3000 plus per family by Government for the chance, are being treated with contempt.
Victims of gross political and bureaucratic mismanagement.
This is a growing scandal that the government hopes desperately to keep the lid on till after the election.
They will if we all let it.
Until next week.
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Iain.....hard cold comfort. Not great for those of us in the queue. Left ,sort of in no mans land.
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Thanks so much for shedding light on this matter! You let the cat out of the bag and so sad that we have to wait ,stress and uncertainty growing each day, hoping we would get positive feedback soon!
Thank You Ian for the explanation. People who are waiting are suffering. It takes years to wait for an answer and hard to make any plans and have to be always ready to go back to home country one day if it’s not working. It makes people’s life miserable. That’s how 30,000 migrants people feel each day in NZ. I hope government can do something to show that they value these people.
Thanks for letting us know the updates at INZ.
I wonder if you have any insight on the application procedure for visitor/work visa of a New Zealander's spouse during current covid19 situation?
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Hi Ian, I’m on a work to resident visa and am applying for residency in November. My WtR visa expires in May 2012. What will happen if my application is not seen by a case officer? Will I be able to apply for another work to residency visa, and if so, will I get this before my 30 month visa runs out?
This is great insights into the system. This, however, is inclined more towards those SMC applicants onshore. There are plenty of offshore applicants as well - some with jobs in hand too. But, as I understand, the current border closure also means that INZ is not processing offshore applications and kind of gives that uncertainty about the future even after waiting for the coveted visa for more than 17 months. Any comment on offshore processing and the queue will be greatly appreciated.
You are correct, INZ is no longer processing any visas of any type for anyone offshore unless they meet the border exemption criteria.
Incredibly we are having skilled residence cases approved, the resident visa issued to the migrant in NZ, but their family members stuck offshore are not being granted their visa. I imagine INZ would argue it’s a product of controlling the numbers who will end up in isolation/quarantine facilities and there’s simply not enough room at the inn(s).
I just want to thank you for a little explanation. We have been waiting and of course the worry of when our SMC residency will be approved is daunting given all of the recent (all-be-it not totally true) information on the process. I will send good energy to all of us awaiting with our lives in limbo in hopes NZ sorts it out sooner than later. Thanks so much for this info. :0)